Responsible Gaming

Version 1.0 — Last updated: 2026-10-06. Operated by JOKR Labs.

Gambling should be entertainment — never a way to make money, escape problems or recover losses. The English version prevails over any translation.

1. 18+

The Service is strictly reserved for adults aged 18 or over (or the higher age of majority in your jurisdiction). We may require proof of age at any time. If you share a device with minors, keep your account protected.

2. Know the risks

All games on the Service have a house edge or margin: over time, the expected result is negative. Never gamble money you cannot afford to lose, never borrow to gamble, and never chase losses.

3. Warning signs

Consider taking a break or seeking help if you recognise yourself in any of these:

gambling with money needed for essentials (rent, food, bills);
chasing losses or increasing stakes to feel the same excitement;
hiding your gambling from family or friends;
gambling to escape stress, anxiety or low mood;
neglecting work, studies or relationships because of gambling;
failed attempts to cut down or stop.

4. Tools available

You can apply these yourself at any time in the Responsible Gaming panel at the top of this page. Application is immediate — no need to contact anyone.

Take a break (cooling-off): 24 hours, 48 hours, 7 days or 30 days. During the break: deposits, bets, games and bonuses are blocked, and you receive no promotional messages. Access returns automatically at the end of the period.
Self-exclusion: 6 months, 1 year or permanent. Same effects as a break. When the period ends, your account remains blocked until you actively reactivate it from the same screen; reactivation becomes effective 24 hours after your request. A permanent exclusion is irreversible and cannot be reactivated.
In both cases: the choice is irreversible before its end date — it cannot be lifted or shortened, even at your request. Any active bonus and its wagering requirement are cancelled at the moment you apply it. Withdrawals of your remaining balance stay available throughout. Your daily calendar streak is frozen — not lost — and resumes afterwards.
Deposit limit. In the same panel you can set the maximum amount (a whole USD amount) you may deposit over a rolling 24-hour, 7-day or 30-day window. Setting or lowering a limit takes effect immediately; raising or removing it takes effect 24 hours after your request (you can cancel the pending change before then). Deposits above your limit are refused in the app; note that funds sent directly to a permanent deposit address on-chain cannot be blocked.
Account closure. You can ask support to close your account permanently.

5. Independent help

These organisations provide free, confidential help for problem gambling:

If gambling is causing you distress right now, stop playing and talk to someone you trust or one of the organisations above.

6. Contact

Breaks, self-exclusion and deposit limits are applied by you, in the panel at the top of this page — support cannot apply them for you. For any other question (account closure, or anything else): JOKR Support — the in-app support chat ("Contact support" in the footer of any main tab) or [email protected]