JOKR Casino FAQ
The questions players ask most often, answered briefly. Each answer links to the page with the full rules. For anything not covered here, the support chat in the app creates a ticket followed by a human.
Account
JOKR Casino is for adults only (18+). You sign in with Telegram or with Google; there is no password to manage. One person may hold one account. The Terms of Service describe the account rules in full.
Payments
Deposits are accepted in TON, USDT, USDC, BTC, ETH, SOL, BNB, TRX, LTC, DOGE, XRP, NOT, XLM, ADA, BCH, ETC, AVAX, POL, ARB, NEAR, ATOM, SUI, DAI, SHIB, LINK, HYPE; withdrawals in TON, USDT, USDC, BTC, ETH, SOL, BNB, TRX, LTC, DOGE, XRP, NOT, XLM, ADA, BCH, ETC, AVAX, POL, ARB, NEAR, ATOM, SUI, DAI, SHIB, LINK, HYPE and in the JOKR token. Balances are shown in your display currency (USD by default, changeable in the Wallet). We charge no withdrawal fees. The Withdrawal Policy is the binding text.
Games
The casino lobby lists provider slots, live tables and game shows; the Originals are our own six games with rules published in full; the sports page describes the sportsbook.
Bonuses
The Promotions page explains the welcome offers, reloads, chests and rakeback in plain terms; the Bonus Terms page has the binding conditions.
Responsible gaming
Breaks, self-exclusion and deposit limits are applied by you in the app and take effect immediately. See Responsible Gaming.
Burn at listing
Until the listing, 10% of net gaming revenue is set aside to buy back and burn JOKR on listing day. Fewer tokens, same utility.
Airdrop multiplier
Your share of the next JOKR airdrop is multiplied: ×1.2 from 1,000 JOKR, ×1.35 from 5,000, ×1.5 from 20,000. JOKer Certificate NFTs raise it too. (×1.5)
How do I create an account?
Sign in with Telegram or with Google. The account is created at the first sign-in; there is no form and no password.
What is the minimum age?
- Accounts of minors are closed and their balances are not paid.
Which deposit methods are accepted?
TON, USDT, USDC, BTC, ETH, SOL, BNB, TRX, LTC, DOGE, XRP, NOT, XLM, ADA, BCH, ETC, AVAX, POL, ARB, NEAR, ATOM, SUI, DAI, SHIB, LINK, HYPE. The minimum amount, supported networks and any fee are shown on the deposit screen before you confirm.
How long does a deposit take?
A crypto deposit is credited once the network confirms it, usually within minutes. Telegram Stars are credited immediately.
What is the minimum withdrawal?
$1 for crypto-assets and 10 JOKR for the JOKR token; the exact minimum per asset and network is shown on the withdrawal screen.
Are there withdrawal fees?
No. We charge no withdrawal fees; network fees are paid by us.
How long does a withdrawal take?
Most withdrawals are processed automatically within a few minutes. When a manual review is needed, in particular for the first large withdrawals from a recent account, it is completed within 24 hours and in any case within 7 days.
Do I have to verify my identity?
Not by default. Identity checks are requested only in case of suspected fraud, unusual activity or AML obligations, as the AML / KYC Policy states.
Can I withdraw Telegram Stars?
No. Stars are a deposit method only; Stars-denominated balances can be used in the app or converted where the app offers it.
What is the welcome bonus?
You choose one offer or none at your first deposit: casino 200% up to $2,000 wagered 40×, casino 500% up to $500 wagered 70×, or sport 100% up to $500 wagered 8×.
What is rakeback?
A share of the rake on the JOKR Originals (except Ballz) returned to you: 5% to 15% of the rake depending on your JOKR tier and VIP level, paid on top of the game return.
Which games are provably fair?
JOKR Crash, JOKR Mines, JOKR Spin and JOKR Duel against the house are commit-reveal games you can verify yourself from the published seeds. BlackJOKR and JOKR Ballz are recorded server-side but have no seed to verify.
Where are the rules of the Originals?
On each Original's page and on the Game Rules page, as part of the written rules.
Can I play in demo mode?
Many provider slots offer a demo without an account where the studio allows it. Live tables, game shows and the JOKR Originals have no demo mode.
In which languages is the app available?
22 languages, selectable in the app.
How do I set a deposit limit or take a break?
In the Responsible Gaming panel of the app: deposit limits over 24 hours, 7 days or 30 days, breaks of 24 hours to 30 days, and self-exclusion of 6 months, 1 year or permanent. See Responsible Gaming.
How do I contact support?
From the support chat in the app. It creates a ticket followed by a human.